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Abstract

This article briefly summarizes a case study that investigates how wireless networks renovate a community hospital’s competitive operations. Due to limited resources, this small community hospital failed to follow specific implementation patterns that most large or more advanced hospitals experienced. Consequently, older versions of wireless networks have never been implemented in this hospital. Interestingly, as technology capabilities of wireless networks continued to emerge in the industry, certain leapfrog effects of these emerging wireless technologies helped this hospital to surpass many of its larger competitors who continued to operate on older versions of wireless networks and relevant technologies. This community hospital’s experiences thus provided insightful lessons for other SMEs that are facing constant technological changes in their respective fields.

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