Document Type

Article

Abstract

An automatic multiple-document summarization system for producing frequently asked questions (FAQ) of a topical forum can save forum Webmasters a great deal of time in theory. This work will address summary composition issue of a previous work by proposing a structured presentation based on a four-part pattern of traditional Chinese articles. The result of the experiment shows that the enhanced system with both domain-terminology corpus methods produced a significantly better summary presentation than the original system. Recall rate and precision rate performance indices and user evaluations are also presented and discussed to show their practical implications.

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