Document Type

Article

Abstract

Business process reengineering (BPR) is an outstanding management theory but with a high failure rates of 70%. One of the major problems in many BPR efforts is lacking of a disciplined method to model business process. In addition, the implementation methodologies in past literature and famous consulting firms were incomplete, and lack of practical experience or academic foundation. After analyzing and comparing the pros and cons of several representative BPR implementation methodologies, this study proposes a new methodology which combines previous academic outcomes and practical experience in consulting firms. Based on a hands on project, the detailed approaches, targets, needful materials, and expected results of each stage are elaborated as well as the commonly used BPR techniques and tools. Furthermore, the innovative methods and steps in this methodology which ensure the success of the project are discussed.

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