Document Type

Article

Abstract

A crucial management issue for most corporations is the effective design and implementation of their business process. However, existing approaches describe an enterprise in terms of activities and tasks view without offering sufficient guidance towards a process-centric description of the organization.

Goals have long been recognized to be essential components involved in the business process. Business process engineering research has increasingly recognized the leading role played by goals in the business process. Such recognition has led to a whole stream of research on goaloriented approaches. The study of goal-oriented methodologies indicates that modeling of organizational goals constitutes a central activity of the business process.

In this paper we advocate the use of goal-oriented approaches to business process modeling. Some systematic approaches to developing and documenting business processes on the basis of the explicit or implicit business objectives are discussed. From the representation view of model, the way that models are expressed is demonstrated.

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