User-Centered Guidelines for Design of Mobile Applications

Authors

Xiaowen Fang, School of Computer Science, Telecommunications, and Information Systems, DePaul University, 243 South Wabash Avenue, Chicago, IL 60604, USAFollow
Susy Chan, School of Computer Science, Telecommunications, and Information Systems, DePaul University, 243 South Wabash Avenue, Chicago, IL 60604, USAFollow
Jacek Brzezinski, School of Computer Science, Telecommunications, and Information Systems, DePaul University, 243 South Wabash Avenue, Chicago, IL 60604, USAFollow
Shuang Xu, School of Computer Science, Telecommunications, and Information Systems, DePaul University, 243 South Wabash Avenue, Chicago, IL 60604, USAFollow
Jean Lam, School of Computer Science, Telecommunications, and Information Systems, DePaul University, 243 South Wabash Avenue, Chicago, IL 60604, USAFollow

Document Type

Article

Abstract

In this study, interviews were conducted to derive user-centered guidelines for the interface design of mobile applications. These guidelines cover general design issues in input, display, navigation, and feedback. They address five out of seven elements that describe effective mobile commerce interface design proposed by Lee and Benbasat [7]. Compared to guidelines obtained in prior studies, the guidelines derived from this study are user-centered and can be apply to multiple form factors. The comparison between e-commerce and mobile commerce design guidelines suggest that the mobile context plays the most important role in designing mobile commerce interfaces.

Recommended Citation

Fang, Xiaowen; Chan, Susy; Brzezinski, Jacek; Xu, Shuang; and Lam, Jean, "User-Centered Guidelines for Design of Mobile Applications" (2004). ICEB 2004 Proceedings (Beijing, China). 136.
https://aisel.aisnet.org/iceb2004/136