Location
Hilton Waikoloa Village, Hawaii
Event Website
https://hicss.hawaii.edu/
Start Date
7-1-2025 12:00 AM
End Date
10-1-2025 12:00 AM
Description
Objectives and Key Results (OKRs) have emerged as a prevalent strategic management tool in large-scale agile development organizations, aiming to enhance operational alignment and performance. This study investigates the implementation of OKRs within a fintech organization that specializes in developing and managing solutions for over one million customers. We identify six key challenges and six enablers experienced in large-scale agile contexts when adopting OKRs as an organization-wide goal-setting framework. Our findings reveal that employees encounter challenges related to goal-setting and the compatibility of OKRs with their work tasks. However, factors such as sufficient training and concrete tasks, like "Monday Commitments," facilitate the successful adoption of OKRs in large-scale organizations. The study offers valuable insights for leaders and managers aiming to maximize the potential of OKRs, particularly within the dynamic and rapidly evolving fintech sector.
Recommended Citation
Barbala, Astri; Moe, Nils Brede; Stray, Viktoria; Aamo, Hedda; Uthus, Mina; Tkalich, Anastasiia; and Nygaard, Thomas Allan, "Objectives and Key Results in Large-Scale Agile Organizations: Challenges and Enablers" (2025). Hawaii International Conference on System Sciences 2025 (HICSS-58). 2.
https://aisel.aisnet.org/hicss-58/st/agile_development/2
Objectives and Key Results in Large-Scale Agile Organizations: Challenges and Enablers
Hilton Waikoloa Village, Hawaii
Objectives and Key Results (OKRs) have emerged as a prevalent strategic management tool in large-scale agile development organizations, aiming to enhance operational alignment and performance. This study investigates the implementation of OKRs within a fintech organization that specializes in developing and managing solutions for over one million customers. We identify six key challenges and six enablers experienced in large-scale agile contexts when adopting OKRs as an organization-wide goal-setting framework. Our findings reveal that employees encounter challenges related to goal-setting and the compatibility of OKRs with their work tasks. However, factors such as sufficient training and concrete tasks, like "Monday Commitments," facilitate the successful adoption of OKRs in large-scale organizations. The study offers valuable insights for leaders and managers aiming to maximize the potential of OKRs, particularly within the dynamic and rapidly evolving fintech sector.
https://aisel.aisnet.org/hicss-58/st/agile_development/2