Location
Hilton Waikoloa Village, Hawaii
Event Website
https://hicss.hawaii.edu/
Start Date
7-1-2025 12:00 AM
End Date
10-1-2025 12:00 AM
Description
Digitalization of the workplace has transformed work practices and shaped hybrid work contexts. This study explores trust from a leadership perspective in two hybrid organizations, commonly known as global high-tech industrial companies. The study is qualitative with an exploratory approach. Collected data consists of field observations and interviews. The result reveal that trust is understood as a vital leadership tool in hybrid work settings. Practical findings highlight the need for strategic efforts to build and sustain trust. In addition, leaders underscore that trust is linked to clear goals and expectations, addressing respect, loyalty and empathy. Leaders emphasized the importance of regular interactions to foster trustful relationships in hybrid work settings. The result indicate that some leaders perceive that there is no choice but to trust in hybrid work settings.
Recommended Citation
Östergård, Nathalie; Högberg, Karin; and Snis, Ulrika, "Trust and Leadership in the Hybrid Workplace" (2025). Hawaii International Conference on System Sciences 2025 (HICSS-58). 3.
https://aisel.aisnet.org/hicss-58/os/trust/3
Trust and Leadership in the Hybrid Workplace
Hilton Waikoloa Village, Hawaii
Digitalization of the workplace has transformed work practices and shaped hybrid work contexts. This study explores trust from a leadership perspective in two hybrid organizations, commonly known as global high-tech industrial companies. The study is qualitative with an exploratory approach. Collected data consists of field observations and interviews. The result reveal that trust is understood as a vital leadership tool in hybrid work settings. Practical findings highlight the need for strategic efforts to build and sustain trust. In addition, leaders underscore that trust is linked to clear goals and expectations, addressing respect, loyalty and empathy. Leaders emphasized the importance of regular interactions to foster trustful relationships in hybrid work settings. The result indicate that some leaders perceive that there is no choice but to trust in hybrid work settings.
https://aisel.aisnet.org/hicss-58/os/trust/3