Location
Hilton Waikoloa Village, Hawaii
Event Website
https://hicss.hawaii.edu/
Start Date
7-1-2025 12:00 AM
End Date
10-1-2025 12:00 AM
Description
The hype of generative AI (genAI) is omnipresent, and the characteristics of AI – autonomy, learning, and inscrutability – are well-known. Nonetheless, due to the uniqueness of genAI in producing outputs almost indistinguishable from those of humans and the associated uncertainties, companies struggle to address the challenge of human agent acceptance for the successful adoption of genAI. Based on identified challenges, this paper provides a selection of practices focusing on operational formats and organizational approaches to enhance genAI acceptance. The outcome offers practitioners specific examples to drive acceptance by increasing the usage and impact intensity potential of genAI use cases.
Recommended Citation
Höhener, Daria, "Guidance Facilitating the Acceptance of Generative Artificial Intelligence: Insights from Digital Leaders" (2025). Hawaii International Conference on System Sciences 2025 (HICSS-58). 5.
https://aisel.aisnet.org/hicss-58/os/practice-based_research/5
Guidance Facilitating the Acceptance of Generative Artificial Intelligence: Insights from Digital Leaders
Hilton Waikoloa Village, Hawaii
The hype of generative AI (genAI) is omnipresent, and the characteristics of AI – autonomy, learning, and inscrutability – are well-known. Nonetheless, due to the uniqueness of genAI in producing outputs almost indistinguishable from those of humans and the associated uncertainties, companies struggle to address the challenge of human agent acceptance for the successful adoption of genAI. Based on identified challenges, this paper provides a selection of practices focusing on operational formats and organizational approaches to enhance genAI acceptance. The outcome offers practitioners specific examples to drive acceptance by increasing the usage and impact intensity potential of genAI use cases.
https://aisel.aisnet.org/hicss-58/os/practice-based_research/5