Digital Transformations of Business Operations

Introduction to the Minitrack on Digital Transformations of Business Operations

Abraham Seidmann, Boston University
Yabing Jiang, Florida Gulf Coast University
Jie Zhang, University of Texas at Arlington

Hilton Waikoloa Village, Hawaii

12:00 AM - 12:00 AM

Visit Site

The Impact of Customer Service Accounts on Social Media Consumer Engagement: A Natural Experiment

Ahreum Kim, University of Illinois Chicago
Ramah Al Balawi, Baruch College, The City University of New York
Yuheng Hu, University of Illinois Chicago
Liangfei Qiu, University of Florida

Hilton Waikoloa Village, Hawaii

12:00 AM - 12:00 AM

Visit Site

Towards a Benchmark for Large Language Models for Business Process Management Tasks

Kiran Busch, Kühne Logistics University
Henrik Leopold, Kühne Logistics University

Hilton Waikoloa Village, Hawaii

12:00 AM - 12:00 AM

Visit Site

Utilizing AI and Social Media Analytics to Discover Unreported Adverse Side Effects of GLP-1 Receptor Agonists Used for Obesity Treatment

Alon Bartal, Bar-Ilan University
Kathleen Jagodnik, Bar-Ilan University
Nava Pliskin, Ben-Gurion University
Abraham Seidmann, Boston University

Hilton Waikoloa Village, Hawaii

12:00 AM - 12:00 AM

Visit Site