Location
Hilton Waikoloa Village, Hawaii
Event Website
https://hicss.hawaii.edu/
Start Date
7-1-2025 12:00 AM
End Date
10-1-2025 12:00 AM
Description
Social robots are technically capable of acting as robotic team members, enabled by the advances in artificial intelligence. However, research has shown the importance of also perceiving robots as part of the in-group instead of as out-group members, who are often met with avoidance and resistance. Research is lacking an understanding of the antecedents of in-group perception in robots and the interplay with trust. This study addresses this gap by conducting a between-subject lab experiment with 18 teams of three humans and one social robot. Our findings indicate that trust in the group can stimulate trust in the robot. Additionally, our findings demonstrate that trust skews with the perception of the robots’ actions, which are perceived as more favorable for the group. This, in turn, increases the in-group perception of the social robot. This research contributes to social categorization and trust research in human-agent team and human-robot interaction research.
Recommended Citation
Oberhofer, Viviana, "I Trust You So You are Part of Our Team: the Influence of Group Trust and Trust in Social Robots on In-Group Perception" (2025). Hawaii International Conference on System Sciences 2025 (HICSS-58). 4.
https://aisel.aisnet.org/hicss-58/cl/machines_as_teammates/4
I Trust You So You are Part of Our Team: the Influence of Group Trust and Trust in Social Robots on In-Group Perception
Hilton Waikoloa Village, Hawaii
Social robots are technically capable of acting as robotic team members, enabled by the advances in artificial intelligence. However, research has shown the importance of also perceiving robots as part of the in-group instead of as out-group members, who are often met with avoidance and resistance. Research is lacking an understanding of the antecedents of in-group perception in robots and the interplay with trust. This study addresses this gap by conducting a between-subject lab experiment with 18 teams of three humans and one social robot. Our findings indicate that trust in the group can stimulate trust in the robot. Additionally, our findings demonstrate that trust skews with the perception of the robots’ actions, which are perceived as more favorable for the group. This, in turn, increases the in-group perception of the social robot. This research contributes to social categorization and trust research in human-agent team and human-robot interaction research.
https://aisel.aisnet.org/hicss-58/cl/machines_as_teammates/4