Location

Hilton Waikoloa Village, Hawaii

Event Website

https://hicss.hawaii.edu/

Start Date

7-1-2025 12:00 AM

End Date

10-1-2025 12:00 AM

Description

For decades, researchers in Human-Automation Interaction (HAI) have been striving to address the issues of automation underutilization and overreliance. However, few studies have considered the impact of task characteristics, such as task difficulty, on how humans delegate tasks to automation. This study draws insights from the Better-Than-Average (BTA) and Worse-Than-Average (WTA) effects to propose that task difficulty significantly influences automation use. We further explore the use of cognitive aids as a strategy to reduce humans' perception of task difficulty and mitigate automation overreliance. The theoretical and practical implications of our findings are discussed.

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Jan 7th, 12:00 AM Jan 10th, 12:00 AM

Navigating Task Delegation in Human-Automation Teams: The Role of Task Difficulty and Cognitive Aids

Hilton Waikoloa Village, Hawaii

For decades, researchers in Human-Automation Interaction (HAI) have been striving to address the issues of automation underutilization and overreliance. However, few studies have considered the impact of task characteristics, such as task difficulty, on how humans delegate tasks to automation. This study draws insights from the Better-Than-Average (BTA) and Worse-Than-Average (WTA) effects to propose that task difficulty significantly influences automation use. We further explore the use of cognitive aids as a strategy to reduce humans' perception of task difficulty and mitigate automation overreliance. The theoretical and practical implications of our findings are discussed.

https://aisel.aisnet.org/hicss-58/cl/it_enabled_collaboration/4