Location
Hilton Waikoloa Village, Hawaii
Event Website
https://hicss.hawaii.edu/
Start Date
7-1-2025 12:00 AM
End Date
10-1-2025 12:00 AM
Description
Virtual meetings (VMs) are becoming increasingly prevalent in many organizations, yet there is a research gap in understanding the factors influencing virtual meeting engagement (VME). Social interaction anxiety (SIA) interferes with workplace communication and VM Fatigue (VMF) is a common phenomenon among remote workers who rely on VMs for communication. This research investigates the relationships between VME, SIA, and VMF. From the Hyperpersonal Model, we also explore the potential moderating roles of VM features such as avatars, video mute, and audio mute. Our results (N = 976) from the cross-sectional survey indicate that SIA is negatively associated with VME, with VMF partially mediating this relationship. We also found that the negative effect of VMF on VME is moderated and mitigated by audio/video mute feature use. We discuss theoretical implications for future studies, and implications for workplace meeting practices and VM design.
Recommended Citation
Lim, Chaeyun; Beyea, David; Leith, Alex; Foxman, Maxwell; Klebig, Brian; and Ratan, Rabindra, "The Hyperpersonal Model of Communication in Virtual Meetings: Exploring the Roles of Fatigue, Social Interaction Anxiety, Muting, and Avatar Use in Meeting Engagement" (2025). Hawaii International Conference on System Sciences 2025 (HICSS-58). 3.
https://aisel.aisnet.org/hicss-58/cl/distributed_collaboration/3
The Hyperpersonal Model of Communication in Virtual Meetings: Exploring the Roles of Fatigue, Social Interaction Anxiety, Muting, and Avatar Use in Meeting Engagement
Hilton Waikoloa Village, Hawaii
Virtual meetings (VMs) are becoming increasingly prevalent in many organizations, yet there is a research gap in understanding the factors influencing virtual meeting engagement (VME). Social interaction anxiety (SIA) interferes with workplace communication and VM Fatigue (VMF) is a common phenomenon among remote workers who rely on VMs for communication. This research investigates the relationships between VME, SIA, and VMF. From the Hyperpersonal Model, we also explore the potential moderating roles of VM features such as avatars, video mute, and audio mute. Our results (N = 976) from the cross-sectional survey indicate that SIA is negatively associated with VME, with VMF partially mediating this relationship. We also found that the negative effect of VMF on VME is moderated and mitigated by audio/video mute feature use. We discuss theoretical implications for future studies, and implications for workplace meeting practices and VM design.
https://aisel.aisnet.org/hicss-58/cl/distributed_collaboration/3