Location
Hilton Waikoloa Village, Hawaii
Event Website
https://hicss.hawaii.edu/
Start Date
7-1-2025 12:00 AM
End Date
10-1-2025 12:00 AM
Description
As low-code/no-code citizen development programs become more prevalent, aiming to upskill the workforce and enhance digital literacy, a new approach to collaboration between business units and IT units is essential. To explore the nature and architecture of these programs, we conducted a multi-case study involving 18 firms and interviewed 22 individuals leading or shaping their respective initiatives. Our analysis revealed 20 measures, categorized into five key collaboration mechanisms: self-empowerment, ideation generation, coordinated scaling, project execution, and professional catalyst. Additionally, we identified four distinct modes of business-IT collaboration within the context of citizen development. Our contribution is two-fold: this study provides comprehensive insights into the operational dynamics of citizen development programs, which remain under-explored, and it offers practical guidance for fostering business-IT collaboration.
Recommended Citation
Binzer, Björn; Fürstenau, Daniel; and Winkler, Till J., "Bridging Business and IT Through Low-Code/No-Code: Insights into Business-IT Collaboration in Enterprise Citizen Developer Programs" (2025). Hawaii International Conference on System Sciences 2025 (HICSS-58). 4.
https://aisel.aisnet.org/hicss-58/cl/design_development_and_evaluation/4
Bridging Business and IT Through Low-Code/No-Code: Insights into Business-IT Collaboration in Enterprise Citizen Developer Programs
Hilton Waikoloa Village, Hawaii
As low-code/no-code citizen development programs become more prevalent, aiming to upskill the workforce and enhance digital literacy, a new approach to collaboration between business units and IT units is essential. To explore the nature and architecture of these programs, we conducted a multi-case study involving 18 firms and interviewed 22 individuals leading or shaping their respective initiatives. Our analysis revealed 20 measures, categorized into five key collaboration mechanisms: self-empowerment, ideation generation, coordinated scaling, project execution, and professional catalyst. Additionally, we identified four distinct modes of business-IT collaboration within the context of citizen development. Our contribution is two-fold: this study provides comprehensive insights into the operational dynamics of citizen development programs, which remain under-explored, and it offers practical guidance for fostering business-IT collaboration.
https://aisel.aisnet.org/hicss-58/cl/design_development_and_evaluation/4