Location
Hilton Hawaiian Village, Honolulu, Hawaii
Event Website
https://hicss.hawaii.edu/
Start Date
3-1-2024 12:00 AM
End Date
6-1-2024 12:00 AM
Description
Millions of people are living in socially disadvantaged neighborhoods (SDNs), characterized by residents experiencing social injustice and high police presence. As social media is increasingly used by the police, this paper addresses the police use of social media for furtherance of social justice in SDNs. Analyzing documents, semi-structured interviews with police officers, and social media data through the lens of Scott's institutional theory, we show the tension between equality and equity perspectives, the officers striving for equity, while the police organization emphasizes equality. The findings call for police organizations to consider social justice issues and inclusion perspectives in guiding police communication on social media platforms. We also contribute to IS social justice research in terms of providing insights into how governmental organizations use social media to reach out to marginalized groups.
Recommended Citation
Berbyuk Lindström, Nataliya; Khobzi, Hamid; and Turel, Ofir, "Furtherance of Social Justice in Socially Disadvantaged Neighborhoods on Social Media: A Case Study of the Swedish Police" (2024). Hawaii International Conference on System Sciences 2024 (HICSS-57). 2.
https://aisel.aisnet.org/hicss-57/sj/justice/2
Furtherance of Social Justice in Socially Disadvantaged Neighborhoods on Social Media: A Case Study of the Swedish Police
Hilton Hawaiian Village, Honolulu, Hawaii
Millions of people are living in socially disadvantaged neighborhoods (SDNs), characterized by residents experiencing social injustice and high police presence. As social media is increasingly used by the police, this paper addresses the police use of social media for furtherance of social justice in SDNs. Analyzing documents, semi-structured interviews with police officers, and social media data through the lens of Scott's institutional theory, we show the tension between equality and equity perspectives, the officers striving for equity, while the police organization emphasizes equality. The findings call for police organizations to consider social justice issues and inclusion perspectives in guiding police communication on social media platforms. We also contribute to IS social justice research in terms of providing insights into how governmental organizations use social media to reach out to marginalized groups.
https://aisel.aisnet.org/hicss-57/sj/justice/2