| 2024 |
| Wednesday, January 3rd |
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12:00 AM
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From Hospitality to Hostility: The Impact of Polarity Difference in Managerial Responses on Subsequent Guest Satisfaction
Sai Liang, Nankai University
Danmeng Wu, Nankai University
Ziru Li, Arizona State University
Ziqi Guo, Nankai University
Feng Ju, Arizona State University
Hilton Hawaiian Village, Honolulu, Hawaii
12:00 AM - 12:00 AM
Visit Site
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| 12:00 AM |
How to Achieve Incumbents Thrive in Platform-Based Ecosystem in the Hotel Context: The Role of Digital Complementarity
Yuanzhi Nan, University of Nottingham Ningbo China
Jun Luo, University of Nottingham Ningbo China
Martin J. Liu, University of Nottingham Ningbo China
Dandan Ye, University of Nottingham Ningbo China
Hilton Hawaiian Village, Honolulu, Hawaii
12:00 AM - 12:00 AM
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| 12:00 AM |
Introduction to the Minitrack on Hospitality and Tourism in a Global Digital Economy – New Models, Services, and Performance
Karin Högberg, University West
Elin Wihlborg, Linkoping University
Ulrike Gretzel, University of Southern California
Hilton Hawaiian Village, Honolulu, Hawaii
12:00 AM - 12:00 AM
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| 12:00 AM |
What Influences Behavioral Loyalty on Airbnb? Analyzing the Factors Affecting Repurchase of Listings
Xiaoting Xie, University of Science and Technology of China
Xiabing Zheng, University of Science and Technology of China
Xiaobei Shen, University of Science and Technology of China
Hilton Hawaiian Village, Honolulu, Hawaii
12:00 AM - 12:00 AM
Visit Site
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