Location
Hilton Hawaiian Village, Honolulu, Hawaii
Event Website
https://hicss.hawaii.edu/
Start Date
3-1-2024 12:00 AM
End Date
6-1-2024 12:00 AM
Description
The availability of public services through online platforms has improved the coverage and efficiency of essential services provided to citizens worldwide. These services also promote transparency and foster citizen participation in government processes. However, the increased online presence also exposes sensitive data exchanged between citizens and providers to a wider range of security threats. Therefore, ensuring the security and trustworthiness of online services is crucial to Electronic Government (EGOV) initiatives' success. Hence, this work assesses the security posture of 3068 governmental domains across all UN Member States in three dimensions: support for secure communication protocols, the trustworthiness of their digital certificate chains, and services' exposure to known vulnerabilities. The results indicate that despite the rapid development, the public sector still falls short in adopting international standards and best security practices in services and infrastructure management. This reality poses significant risks to citizens and services across all regions and income levels.
Recommended Citation
Silva, João Marco; Ribeiro, Diogo; Ramos, Luis Felipe; and Fonte, Vítor, "A worldwide overview on the information security posture of online public services" (2024). Hawaii International Conference on System Sciences 2024 (HICSS-57). 2.
https://aisel.aisnet.org/hicss-57/dg/cybersecurity/2
A worldwide overview on the information security posture of online public services
Hilton Hawaiian Village, Honolulu, Hawaii
The availability of public services through online platforms has improved the coverage and efficiency of essential services provided to citizens worldwide. These services also promote transparency and foster citizen participation in government processes. However, the increased online presence also exposes sensitive data exchanged between citizens and providers to a wider range of security threats. Therefore, ensuring the security and trustworthiness of online services is crucial to Electronic Government (EGOV) initiatives' success. Hence, this work assesses the security posture of 3068 governmental domains across all UN Member States in three dimensions: support for secure communication protocols, the trustworthiness of their digital certificate chains, and services' exposure to known vulnerabilities. The results indicate that despite the rapid development, the public sector still falls short in adopting international standards and best security practices in services and infrastructure management. This reality poses significant risks to citizens and services across all regions and income levels.
https://aisel.aisnet.org/hicss-57/dg/cybersecurity/2