Technology and Analytics in Emerging Markets (TAEM)

She? The Role of Perceived Agent Gender in Social Media Customer Service

Junyuan Ke, Simon Business School, University of Rochester
Yang Gao, University of Illinois Urbana-Champaign
Shujing Sun, University of Texas at Dallas
Huaxia Rui, University of Rochester

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The Impact of Live Sports Broadcasting on Digital Piracy and its Societal Consequences

Bora Jeong, Mississippi State University
Gunwoong Lee, Korea University
Keongtae Kim, Chinese University of Hong Kong

Hilton Hawaiian Village, Honolulu, Hawaii

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The Implications of Artificial Intelligence Feedback for Worker Productivity

Haoyuan Liu, NTU
Wen Wen, University of Texas at Austin
Ashish Agarwal, University of Texas at Austin
Andrew Whinston, University of Texas at Austin

Hilton Hawaiian Village, Honolulu, Hawaii

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Video quality downgrades in live-streaming: Net-neutrality Implications for platforms

Daesan Oh, Korea Advanced Institute of Science and Technology
Jin Soo Han, Korea Advanced Institute of Science & Technology
Sung-Hyuk Park, Korea Advanced Institute of Science and Technology (KAIST)

Hilton Hawaiian Village, Honolulu, Hawaii

12:00 AM - 12:00 AM

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