Location
Hilton Hawaiian Village, Honolulu, Hawaii
Event Website
https://hicss.hawaii.edu/
Start Date
3-1-2024 12:00 AM
End Date
6-1-2024 12:00 AM
Description
We explore onboarding in the context of global virtual teams (GVTs) with our findings from a qualitative case study with a leading global organization in the financial services industry. Through interviews with GVT members and leaders, we contribute to the literature in three ways: (a) revealing that onboarding in GVTs with dynamic membership is an ongoing practice (instead of a one-off activity); (b) identifying two categories of practices (known onboarding practices from the traditional literature and GVT-specific practices); and (c) suggesting that onboarding in GVTs with dynamic membership is not the organization’s and the leader’s responsibility alone, but existing and incoming members have a role to play too. We discuss our theoretical and practical contributions, and close with our study’s limitations and future research directions.
Recommended Citation
Chamakiotis, Petros; Panteli, Niki; and Pérez-Arechaederra, Diana, "Onboarding in Global Virtual Teams: The Case of a Global Financial Organization" (2024). Hawaii International Conference on System Sciences 2024 (HICSS-57). 2.
https://aisel.aisnet.org/hicss-57/cl/distributed_collaboration/2
Onboarding in Global Virtual Teams: The Case of a Global Financial Organization
Hilton Hawaiian Village, Honolulu, Hawaii
We explore onboarding in the context of global virtual teams (GVTs) with our findings from a qualitative case study with a leading global organization in the financial services industry. Through interviews with GVT members and leaders, we contribute to the literature in three ways: (a) revealing that onboarding in GVTs with dynamic membership is an ongoing practice (instead of a one-off activity); (b) identifying two categories of practices (known onboarding practices from the traditional literature and GVT-specific practices); and (c) suggesting that onboarding in GVTs with dynamic membership is not the organization’s and the leader’s responsibility alone, but existing and incoming members have a role to play too. We discuss our theoretical and practical contributions, and close with our study’s limitations and future research directions.
https://aisel.aisnet.org/hicss-57/cl/distributed_collaboration/2