Location
Hilton Hawaiian Village, Honolulu, Hawaii
Event Website
https://hicss.hawaii.edu/
Start Date
3-1-2024 12:00 AM
End Date
6-1-2024 12:00 AM
Description
This study focuses on the increasing global interest in collaboration and highlights its importance in Knowledge Intensive Business Services. This study classifies service firms into four groups with two different knowledge intensity levels based on their business. We examine the efficiency of each group, and identify and explore the perceived significance of collaboration in the industry. The findings indicate that less knowledge-intensified service firms are the most efficient in productivity whereas highly knowledge-intensified firms show lower efficiency. These results provide valuable insights into how further collaboration improves the performance of the service industry.
Recommended Citation
Shin, Jihoon; Kim, Hongbum; and Amaral, Miguel, "The importance of collaboration in the knowledge-intensive business services: The efficiency analysis of the industry using a meta-frontier approach" (2024). Hawaii International Conference on System Sciences 2024 (HICSS-57). 4.
https://aisel.aisnet.org/hicss-57/cl/cross-org_and_cross-border_collaboration/4
The importance of collaboration in the knowledge-intensive business services: The efficiency analysis of the industry using a meta-frontier approach
Hilton Hawaiian Village, Honolulu, Hawaii
This study focuses on the increasing global interest in collaboration and highlights its importance in Knowledge Intensive Business Services. This study classifies service firms into four groups with two different knowledge intensity levels based on their business. We examine the efficiency of each group, and identify and explore the perceived significance of collaboration in the industry. The findings indicate that less knowledge-intensified service firms are the most efficient in productivity whereas highly knowledge-intensified firms show lower efficiency. These results provide valuable insights into how further collaboration improves the performance of the service industry.
https://aisel.aisnet.org/hicss-57/cl/cross-org_and_cross-border_collaboration/4