Location
Hilton Hawaiian Village, Honolulu, Hawaii
Event Website
https://hicss.hawaii.edu/
Start Date
3-1-2024 12:00 AM
End Date
6-1-2024 12:00 AM
Description
The emergence of ChatGPT has brought new opportunities for AI-enabled collaboration. Due to the amazing performance of ChatGPT, the collaboration between AI and humans is no longer limited to a single pattern. However, previous studies focused on AI working together as a teammate, with little analysis of different collaboration patterns and their impacts. We conducted interviews, encoded data building on grounded theory, developed a ChatGPT-enabled collaboration process, and identified three collaboration patterns: ChatGPT serves as a tool, teammate, and superintelligence for collaboration. Additionally, this study also ascertained the benefits (i.e., improve search efficiency, improve team motivation, enrich and refine ideas, and improve thinking ability) and risks (i.e., increase search time, reduce willingness for face-to-face communication, make the collaborative atmosphere negative, ChatGPT addiction, and cognitive rigidity) in mutual learning between ChatGPT and humans. Finally, theoretical and practical implications are provided.
Recommended Citation
Cheng, Xusen and Zhang, Shuang, "Tool, Teammate, Superintelligence: Identification of ChatGPT-Enabled Collaboration Patterns and their Benefits and Risks in Mutual Learning" (2024). Hawaii International Conference on System Sciences 2024 (HICSS-57). 2.
https://aisel.aisnet.org/hicss-57/cl/ai_and_future_work/2
Tool, Teammate, Superintelligence: Identification of ChatGPT-Enabled Collaboration Patterns and their Benefits and Risks in Mutual Learning
Hilton Hawaiian Village, Honolulu, Hawaii
The emergence of ChatGPT has brought new opportunities for AI-enabled collaboration. Due to the amazing performance of ChatGPT, the collaboration between AI and humans is no longer limited to a single pattern. However, previous studies focused on AI working together as a teammate, with little analysis of different collaboration patterns and their impacts. We conducted interviews, encoded data building on grounded theory, developed a ChatGPT-enabled collaboration process, and identified three collaboration patterns: ChatGPT serves as a tool, teammate, and superintelligence for collaboration. Additionally, this study also ascertained the benefits (i.e., improve search efficiency, improve team motivation, enrich and refine ideas, and improve thinking ability) and risks (i.e., increase search time, reduce willingness for face-to-face communication, make the collaborative atmosphere negative, ChatGPT addiction, and cognitive rigidity) in mutual learning between ChatGPT and humans. Finally, theoretical and practical implications are provided.
https://aisel.aisnet.org/hicss-57/cl/ai_and_future_work/2