Location
Online
Event Website
https://hicss.hawaii.edu/
Start Date
3-1-2023 12:00 AM
End Date
7-1-2023 12:00 AM
Description
Food delivery platforms have become an established part of the urban dining culture, but their success is reliant upon gig workers. While prior research has uncovered substantial socioeconomic consequences associated with the platform economy, little is known about how delivery platforms affect local employment. Using a quasi-experimental research design, this paper explores the impact of the spatiotemporal market entry of Grubhub, Postmates, DoorDash, and UberEats on local restaurant employment. Expanding upon prior theoretical work, our analysis suggests that the entry of delivery platforms does not affect restaurants’ demand, as the number of food preparation-related workers remain unchanged. However, as those platforms fundamentally reduce the number of dine-in service workers, we find an overall negative impact on local restaurant employment, which is only partially compensated for by an increase in gig workers (i.e., delivery drivers). Our findings inform policy makers and the restaurant industry on the macroeconomic impact of such platforms.
Recommended Citation
Müller, Michelle and Neumann, Jürgen, "Bring me my Meal on your Wheel - An Empirical Analysis of the Impact of Food Delivery Platforms on Local Restaurant Employment" (2023). Hawaii International Conference on System Sciences 2023 (HICSS-56). 2.
https://aisel.aisnet.org/hicss-56/in/crowdsourcing/2
Bring me my Meal on your Wheel - An Empirical Analysis of the Impact of Food Delivery Platforms on Local Restaurant Employment
Online
Food delivery platforms have become an established part of the urban dining culture, but their success is reliant upon gig workers. While prior research has uncovered substantial socioeconomic consequences associated with the platform economy, little is known about how delivery platforms affect local employment. Using a quasi-experimental research design, this paper explores the impact of the spatiotemporal market entry of Grubhub, Postmates, DoorDash, and UberEats on local restaurant employment. Expanding upon prior theoretical work, our analysis suggests that the entry of delivery platforms does not affect restaurants’ demand, as the number of food preparation-related workers remain unchanged. However, as those platforms fundamentally reduce the number of dine-in service workers, we find an overall negative impact on local restaurant employment, which is only partially compensated for by an increase in gig workers (i.e., delivery drivers). Our findings inform policy makers and the restaurant industry on the macroeconomic impact of such platforms.
https://aisel.aisnet.org/hicss-56/in/crowdsourcing/2