Location
Online
Event Website
https://hicss.hawaii.edu/
Start Date
3-1-2022 12:00 AM
End Date
7-1-2022 12:00 AM
Description
We propose a hybrid intelligence socio-technical artifact that identifies a threshold where the chatbot requires human intervention in order to continue to perform at an appropriate level to achieve the pre-defined objective of the system. We leverage the Yield Shift Theory of Satisfaction, the Intervention Theory and the Nudge Theory to develop meta requirements and design principles for this system. We discuss the first iteration of implementation and evaluation of the artifact components.
Can we Help the Bots? Towards an Evaluation of their Performance and the Creation of Human Enhanced Artifact for Emotions De-escalation
Online
We propose a hybrid intelligence socio-technical artifact that identifies a threshold where the chatbot requires human intervention in order to continue to perform at an appropriate level to achieve the pre-defined objective of the system. We leverage the Yield Shift Theory of Satisfaction, the Intervention Theory and the Nudge Theory to develop meta requirements and design principles for this system. We discuss the first iteration of implementation and evaluation of the artifact components.
https://aisel.aisnet.org/hicss-55/cl/machines_as_teammates/2