Location

Online

Event Website

https://hicss.hawaii.edu/

Start Date

3-1-2022 12:00 AM

End Date

4-1-2022 12:00 AM

Description

Artificial intelligence (AI) currently makes a tangible impact in many industries and humans’ daily lives. With humans interacting with AI agents more regularly, there is a need to examine human-AI interactions to design them purposefully. Thus, we draw on existing AI use cases and perceptions of human-AI interactions from 25 interviews with practitioners to elaborate on these interactions. From this practical lens on existing human-AI interactions, we introduce nine characteristic dimensions to describe human-AI interactions and distinguish five interaction types according to AI agents’ characteristics in the human-AI interaction. Besides, we provide initial design guidelines to stimulate both research and practice in creating purposeful designs for human-AI interactions.

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Jan 3rd, 12:00 AM Jan 4th, 12:00 AM

How Can Organizations Design Purposeful Human-AI Interactions: A Practical Perspective From Existing Use Cases and Interviews

Online

Artificial intelligence (AI) currently makes a tangible impact in many industries and humans’ daily lives. With humans interacting with AI agents more regularly, there is a need to examine human-AI interactions to design them purposefully. Thus, we draw on existing AI use cases and perceptions of human-AI interactions from 25 interviews with practitioners to elaborate on these interactions. From this practical lens on existing human-AI interactions, we introduce nine characteristic dimensions to describe human-AI interactions and distinguish five interaction types according to AI agents’ characteristics in the human-AI interaction. Besides, we provide initial design guidelines to stimulate both research and practice in creating purposeful designs for human-AI interactions.

https://aisel.aisnet.org/hicss-55/cl/human-ai_collaboration/2