Location
Online
Event Website
https://hicss.hawaii.edu/
Start Date
4-1-2021 12:00 AM
End Date
9-1-2021 12:00 AM
Description
Application programming interfaces (APIs) are an important component of digital infrastructure. Extensively employed in diverse industries, APIs are a boundary resource that enables new business models, enhances efficiency, and generates new sources of revenue. As little is known about how organizations deploy APIs, we conducted an exploratory examination of organizational deployment challenges of this important component of digital infrastructure. Analysis of semi-structured interview data collected within two large organizations reveals managerial challenges involving data, incentives, shared knowledge, and supplier management. Overall, our study contributes to knowledge about boundary resources while informing management practice concerning this emergent business imperative in the fourth industrial revolution.
Roadblocks to Implementing Modern Digital Infrastructure: Exploratory Study of API Deployment in Large Organizations
Online
Application programming interfaces (APIs) are an important component of digital infrastructure. Extensively employed in diverse industries, APIs are a boundary resource that enables new business models, enhances efficiency, and generates new sources of revenue. As little is known about how organizations deploy APIs, we conducted an exploratory examination of organizational deployment challenges of this important component of digital infrastructure. Analysis of semi-structured interview data collected within two large organizations reveals managerial challenges involving data, incentives, shared knowledge, and supplier management. Overall, our study contributes to knowledge about boundary resources while informing management practice concerning this emergent business imperative in the fourth industrial revolution.
https://aisel.aisnet.org/hicss-54/os/digital_platforms_and_infrastructures/4