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| 2021 | ||
| Monday, January 4th | ||
| 12:00 AM |
Introduction to the Minitrack on Service Analytics Thomas Setzer, Catholic University of Eichstätt-Ingolstadt Online 12:00 AM - 12:00 AM |
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| 12:00 AM |
Towards a Machine Learning-based Decision Support System for Dispatching Helicopters in New Zealand Tim Rädsch, Karlsruhe Institute of Technology Online 12:00 AM - 12:00 AM |
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| 12:00 AM |
Upgrading Products based on Existing Dominant Competitors Heri Wijayanto, Mataram University Online 12:00 AM - 12:00 AM |
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| 12:00 AM |
Usage Space Sampling for Fringe Customer Identification Kunxiong Ling, BMW Group Online 12:00 AM - 12:00 AM |
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