Schedule
2021
Monday, January 4th
12:00 AM

A Matter of Trust? Examination of Chatbot Usage in Insurance Business

Davinia Rodríguez Cardona, Leibniz Universität Hannover
Antje Janssen, Leibniz Universität Hannover
Nadine Guhr, University of Hannover
Michael H. Breitner, Leibniz Universität Hannover
Julian Milde, Leibniz Universität Hannover

Online

12:00 AM - 12:00 AM

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Designing and Validating a Blockchain-based Architecture to Enforce Privacy in Human Robot Interaction

Viktor Vasylkovskyi, Instituto Supérior Técnico - Universidade de Lisboa
Sérgio Guerreiro, Instituto Superior Técnico
João Sequeira, Instituto Superior Técnico - Universidade de Lisboa

Online

12:00 AM - 12:00 AM

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How Do Customers Respond to Robotic Service? A Scenario-Based Study from the Perspective of Uncertainty Reduction Theory

Yanqing Lin, Aalto University School of Business
Xun Zhou, Technical University of Munich
Wenjie Fan, Aalto University

Online

12:00 AM - 12:00 AM

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Introduction to the Minitrack on Human‒Robot Interactions

Sangseok You, HEC Paris
Lionel Robert, University of Michigan

Online

12:00 AM - 12:00 AM

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Trusting Intentions Towards Robots in Healthcare: A Theoretical Framework

Yvonne O' Connor, University College Cork
Matesuz Kupper, University College Cork
Ciara Heavin, University College Cork

Online

12:00 AM - 12:00 AM

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