Location

Grand Wailea, Hawaii

Event Website

https://hicss.hawaii.edu/

Start Date

8-1-2019 12:00 AM

End Date

11-1-2019 12:00 AM

Description

Software robots tend to increasingly take over organizational processes. However, little is known about principles of developing as opposed to using robotic systems, such as RPA robots and chatbots. Therefore, based on a comparative case study, this paper elaborates how different types of robots, due to distinguishing system attributes, relate to different design practices that arise from varying challenges of transforming existing routines into robots.

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Jan 8th, 12:00 AM Jan 11th, 12:00 AM

Mastering Software Robot Development Projects: Understanding the Association between System Attributes & Design Practices

Grand Wailea, Hawaii

Software robots tend to increasingly take over organizational processes. However, little is known about principles of developing as opposed to using robotic systems, such as RPA robots and chatbots. Therefore, based on a comparative case study, this paper elaborates how different types of robots, due to distinguishing system attributes, relate to different design practices that arise from varying challenges of transforming existing routines into robots.

https://aisel.aisnet.org/hicss-52/os/digital_innovation/4