Location

Hilton Waikoloa Village, Hawaii

Event Website

http://www.hicss.hawaii.edu

Start Date

1-4-2017

End Date

1-7-2017

Description

Checklists are in use in many work domains, including aviation, manufacturing, quality control, and healthcare. Despite their adoption, the literature shows both breadth and persistence of problems with the organizational usage of checklists. In this paper, we conduct a structured literature survey to analyze checklists from the perspective of informational artifacts. Our contribution is a respective conceptualization of checklists and a rigorous analysis of their problems. As we will argue, these insights help to consider how the capabilities of IT systems can be leveraged to improve checklists and address their problematic aspects. We present our work as a basis for IT-oriented research into a relevant yet under-examined information practice in organizational work routines.

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Jan 4th, 12:00 AM Jan 7th, 12:00 AM

Towards a Science of Checklists

Hilton Waikoloa Village, Hawaii

Checklists are in use in many work domains, including aviation, manufacturing, quality control, and healthcare. Despite their adoption, the literature shows both breadth and persistence of problems with the organizational usage of checklists. In this paper, we conduct a structured literature survey to analyze checklists from the perspective of informational artifacts. Our contribution is a respective conceptualization of checklists and a rigorous analysis of their problems. As we will argue, these insights help to consider how the capabilities of IT systems can be leveraged to improve checklists and address their problematic aspects. We present our work as a basis for IT-oriented research into a relevant yet under-examined information practice in organizational work routines.

https://aisel.aisnet.org/hicss-50/os/topics_in_os/4