Digital transformation is reshaping how public institutions operate, engage citizens, deliver services and create public value. It encompasses the strategic, organizational, technological, sectoral changes required for public sector innovation through digital technologies. As emerging technologies such as Artificial Intelligence, blockchain, and data platforms become mainstream in government settings, public institutions are reconfiguring their internal processes, relationships with stakeholders, and governance models. They are also introducing measures to sustainably empower digital transformations among sectors and communities. However, digital transformation of governments remains a complex, non-linear process influenced by institutional legacies, political contexts, citizen expectations, sectoral specificities, and ethical considerations.

Track Co-Chairs:
Rony Medaglia, Copenhagen Business School
Anuragini Shirish, Institute Mines-Télécom Business School
Sara Hofmann, University of Agder

Schedule
2026
Sunday, June 14th
12:00 AM

A Logics Perspective On Digital Transformation In Public Administration: Ethnographic Insights From Germany

Anaís García González, University of Bayreuth
Julia Hermann, Department Business & Information Systems Engineering of the Fraunhofer FIT
Katharina Kneissel, University of Bayreuth
Thomas Kreuzer, FIM Research Center, University of Bayreuth
Felicitas Kuch, University of Bayreuth
Karolina Maronna Aigner, byte - Bayerische Agentur für Digitales GmbH
Anna Maria Oberländer, University of Bayreuth

12:00 AM

A Typology Of City-Level Chief Data Officers In The Public Sector

Isabell Lippert, Technische Universität Dresden

12:00 AM

Collaborating For Digital Transformation In Public Administration: A Framework For Efficacy Factors

Anaís García González, University of Bayreuth
Jonathan Homafar, Technical University of Munich
Thomas Kreuzer, FIM Research Center, University of Bayreuth
Louisa Kron, Technical University of Munich

12:00 AM

Drift Towards Symptomatic Inquiry In Public Sector Information Systems Innovation Initiatives

Magnus Li, University of Oslo
Maja Lanestedt Thomassen, University of Oslo

12:00 AM

E-Government And Social Inclusion: A Double-Edged Sword?

Saideh Alaei, ESSEC Business School
Frank Chan, ESSEC Business School

12:00 AM

Empowering Governments Through The Metaverse: Building Dynamic Capabilities For Critical National Infrastructure Resilience

Miriam Gräf, Technical University of Darmstadt

12:00 AM

Explaining The Sustainability Of Ogd-Based Applications: A Generativity Perspective

Eric Börner, TU Dresden
Katja Bley, TU Dresden

12:00 AM

Fostering Digital Citizenship: A Capability Approach To Immigrants’ Inclusion In Highly Digitalized Societies

Ilaria Crivellari, Norwegian University of Science and Technology
Elena Parmiggiani, Norwegian University of Science and Technology
Ilias Pappas, Norwegian University of Science and Technology

12:00 AM

From Design To Distress: How Digital Government Creates Administrative Burdens

Ida Heggertveit, Department of Information Systems, University of Agder
Sara Hofmann, University of Agder

12:00 AM

Integrating Xai And Knowledge Graphs For Design Value Assessment In Digital Government

Sisira Adikari, University of Canberra
Hamed Sarbazhosseini, School of Information Technology and Systems
Nick Villiers, University of Canberra

12:00 AM

Interoperability As Negotiated Compliance: A Sociotechnical Perspective From The Syrian Humanitarian Response

Anas Khitou, University of Leeds

12:00 AM

Managing Artificial Intelligence In Public Sector Organizations: A Dynamic Capabilities Perspective

Isabella Urban, University of Duisburg-Essen
Manfred Baer, University of Duisburg-Essen
Ralf Plattfaut, University of Duisburg-Essen

12:00 AM

Power In It Renewal: How Influence Shapes The Trajectory Of Large-Scale System Replacements

René Grasmeijer, KIN Center for Digital Innovation
Edona Elshan, Vrije University Amsterdam
Bart van den Hooff, Vrije Universiteit Amsterdam

12:00 AM

Tensions And Synergies Between Digital Sovereignties In Ai Adoption

Maryam Washik, University of Oslo
Silvia Masiero, University of Oslo
Lena Hylving, University of Oslo/Informatics/Digital Innovation

12:00 AM

The Public Sector Is Outsourcing Paradox: A Theoretical Reflection

Francesco Gualdi, Regent's University London
Johanne Thunes, University of Oslo

12:00 AM

Toward Cultural–Ethical Fit In Ai Governance: A Global Typology Of Governance Profiles

Dimitrios Symeonidis, University of Tartu
Johannes Schneider, University of Liechtenstein
Anastasija Nikiforova, University of Tartu

12:00 AM