Paper Number
ECIS2026-1726
Paper Type
CRP
Abstract
The rapid rise of GenAI prompted individuals worldwide to integrate AI technology into their daily work. Meanwhile, GenAI capabilities are becoming increasingly integrated into organizations' internal software environments, which this research conceptualizes as the embeddedness of GenAI. However, while organizations figure out the challenge of ensuring responsible AI implementation, employees lack clear guidance on appropriate use. It is therefore crucial to understand the responses of employees to varying organizational conditions of GenAI adoption and how their intention to continue using the technology is affected. A vignette experiment is employed to investigate how embeddedness and organizational authorization impact the occurrence of negative emotion, specifically guilt, and risk perception among employees. The results reveal that the effect of embeddedness depends on the presence of organizational authorization and highlight the role of both risk perception and guilt in GenAI adoption. The findings aim to support a responsible implementation of GenAI in the workplace.
Recommended Citation
Barton, Luisa; Lichtenberg, Sascha; and Morana, Stefan, "The Role Of Embeddedness In Generative AI Adoption: A Perspective On Employee Emotion and Risk Perception" (2026). ECIS 2026 Proceedings. 8.
https://aisel.aisnet.org/ecis2026/genai/genai/8
The Role Of Embeddedness In Generative AI Adoption: A Perspective On Employee Emotion and Risk Perception
The rapid rise of GenAI prompted individuals worldwide to integrate AI technology into their daily work. Meanwhile, GenAI capabilities are becoming increasingly integrated into organizations' internal software environments, which this research conceptualizes as the embeddedness of GenAI. However, while organizations figure out the challenge of ensuring responsible AI implementation, employees lack clear guidance on appropriate use. It is therefore crucial to understand the responses of employees to varying organizational conditions of GenAI adoption and how their intention to continue using the technology is affected. A vignette experiment is employed to investigate how embeddedness and organizational authorization impact the occurrence of negative emotion, specifically guilt, and risk perception among employees. The results reveal that the effect of embeddedness depends on the presence of organizational authorization and highlight the role of both risk perception and guilt in GenAI adoption. The findings aim to support a responsible implementation of GenAI in the workplace.
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