Paper Number

ECIS2026-1190

Paper Type

CRP

Abstract

As artificial intelligence and work automation increasingly shape traditional organizations, questions arise about how leadership functions can be meaningfully supported by AI-enabled systems. This paper presents the design and evaluation of an LLM-based leadership agent that automates the leadership function of target agreement in an office-based knowledge work context with dependent employment relationships. Building on empirically investigated design requirements, we developed a prototype that embodies key features of automated leadership, including different leadership styles based on the situational leadership approach and the use of avatars. The prototype was evaluated through a qualitative think-aloud study, providing insights into user perceptions, challenges, and improvements of automated leadership. Based on the evaluation, we derive three design principles (Interaction Modalities, Social Identity Formulation and Visual Representation) that inform the future development of AI-based leadership agents.

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Jun 14th, 12:00 AM

“Hello! I’m Your Automated Leader”: Designing AI-Enabled Leadership Agents

As artificial intelligence and work automation increasingly shape traditional organizations, questions arise about how leadership functions can be meaningfully supported by AI-enabled systems. This paper presents the design and evaluation of an LLM-based leadership agent that automates the leadership function of target agreement in an office-based knowledge work context with dependent employment relationships. Building on empirically investigated design requirements, we developed a prototype that embodies key features of automated leadership, including different leadership styles based on the situational leadership approach and the use of avatars. The prototype was evaluated through a qualitative think-aloud study, providing insights into user perceptions, challenges, and improvements of automated leadership. Based on the evaluation, we derive three design principles (Interaction Modalities, Social Identity Formulation and Visual Representation) that inform the future development of AI-based leadership agents.

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