Paper Number
ECIS2025-1118
Paper Type
CRP
Abstract
The metaverse, as an evolving concept that merges aspects of the real and virtual world, offers powerful economic potential for business models in organizations. Immersive experiences and new forms of interaction enable companies to create unique customer experiences and develop new business models through innovative ways of value creation. However, there is a lack of guidance on how metaverse-driven business models are structured and how they can be differentiated. Therefore, this study aims to contribute to a deeper understanding of the anatomy of metaverse-driven business models. To this end, we analyzed 100 start-ups from Crunchbase and developed a taxonomy of metaverse-driven business models consisting of eight dimensions and respective characteristics. Furthermore, we derived business model types through a cluster analysis. Our results provide a classification scheme to assess business models within the metaverse and to create economic value to remain competitive.
Recommended Citation
Jacquemin, Philippe Herve; Gräf, Miriam; Vetter, Oliver A.; Hendriks, Patrick; and Mehler, Maren, "Navigating the Metaverse: A Taxonomy for Metaverse-Driven Business Models" (2025). ECIS 2025 Proceedings. 1.
https://aisel.aisnet.org/ecis2025/social_virtual/social_virtual/1
Navigating the Metaverse: A Taxonomy for Metaverse-Driven Business Models
The metaverse, as an evolving concept that merges aspects of the real and virtual world, offers powerful economic potential for business models in organizations. Immersive experiences and new forms of interaction enable companies to create unique customer experiences and develop new business models through innovative ways of value creation. However, there is a lack of guidance on how metaverse-driven business models are structured and how they can be differentiated. Therefore, this study aims to contribute to a deeper understanding of the anatomy of metaverse-driven business models. To this end, we analyzed 100 start-ups from Crunchbase and developed a taxonomy of metaverse-driven business models consisting of eight dimensions and respective characteristics. Furthermore, we derived business model types through a cluster analysis. Our results provide a classification scheme to assess business models within the metaverse and to create economic value to remain competitive.
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