PERCEIVED PRIVACY VIOLATIONS THROUGH UNAUTHORIZED SECONDARY USE – DIVING INTO USERS’ PERCEPTIONS AND RESPONSES

Authors

Christina Wagner, University of AugsburgFollow
Manuel Trenz, University of GoettingenFollow
Chee-Wee Tan Professor, Copenhagen Business SchoolFollow
Daniel Veit, University of AugsburgFollow

Abstract

We see more and more incidents where users’ information collected by digital services is shared with external parties. Users becoming aware of such information (mis-)uses may perceive a privacy violation. In this study, we want to understand when, why, and how such external unauthorized secondary use (EUSU) is perceived as a privacy violation and what consequences such a perception entails. Employing the Critical Incident Technique (CIT), we inductively derive characteristics of real-world incidents of perceived privacy violations through EUSU and users’ perceptions and responses thereto. We present preliminary results of our qualitative data analysis as well as potential contributions of this research-in-progress study. As a next step, we plan to relate characteristics with responses through Qualitative Comparative Analysis (QCA).

Recommended Citation

Wagner, Christina; Trenz, Manuel; Tan, Chee-Wee Professor; and Veit, Daniel, "PERCEIVED PRIVACY VIOLATIONS THROUGH UNAUTHORIZED SECONDARY USE – DIVING INTO USERS’ PERCEPTIONS AND RESPONSES" (2023). ECIS 2023 Research-in-Progress Papers. 46.
https://aisel.aisnet.org/ecis2023_rip/46