Often, the police experience scenarios with much uncertainty. These scenarios can be characterized by high time pressure, huge amounts of information, and potentially severe consequences. In this paper, we study whether artificial intelligence (AI) can be a fit for the information processing needs of the police helping them achieve situational awareness and make better decisions. Given the potential severity of police situations, AI can potentially reduce the risk of fatal outcomes and wrong decisions. Investigating this issue with police officers and AI experts as our informants, our findings suggest that our informants are positive to AI as a support tool, but more skeptical to whether AI can make an impact in their daily police work due to the complexity of their work. The importance of implementing AI to suitable tasks is emphasized.
Skaug, Henrik Aage and Busch, Peter André, "AI for Situational Awareness in Situations With High Uncertainty: An Explorative Case Study" (2022). ECIS 2022 Research Papers. 62.
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