Effective team coordination during in-hospital cardiac arrest interventions is central to improving treatment outcomes. However, research highlights many obstacles to effective coordination during resuscitation attempts, including communication breakdowns and lack of information sharing. These factors are also associated with degradation in team situational awareness. Furthermore, resuscitation teams must interact with many IT to provide adequate treatment. While IT use supports the creation of task-oriented knowledge, the extent to which it enables shared knowledge and team situational awareness is not clear. Our study reveals that IT promotes team situational awareness in two ways: by providing shared access to information, and by aligning members’ higher-level situational awareness. However, some team-oriented processes may be hindered by IT featuring high data density and detailed information displays. Our results contribute to IS literature on team coordination by revealing the role of IT in enabling team situational awareness and coordination in dynamic and complex environments.
Festila, Maria; Müller, Sune Dueholm; Lauridsen, Kasper Glerup; Hansen, Amalie; Tarp-Havmose, Mathilde; and Løfgren, Bo, "The Impact of IT on Team Situational Awareness during In-Hospital Cardiac Arrest Interventions: Implications for Team Coordination" (2022). ECIS 2022 Research Papers. 23.
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