What drives the emergence of enterprise social media (ESM) networks? This question cannot be fully answered without studying the scattered body of knowledge. The current research in progress paper addresses this question by means of a preliminary literature review. Precisely, it synthesizes 34 literature findings into a preliminary literature review, which will be further refined and augmented by a research agenda in the future steps. The main theoretical contribution of this paper is to describe 21 antecedents that drive ESM network emergence. In practice, knowledge about these emergence antecedents can be used for various application cases. Examples include developing ESM recommender systems, creating ESM network simulation models, and planning and conducting organizational interventions to optimize ESM networks.
Schötteler, Sebastian, "Emergence Antecedents of Enterprise Social Media Networks: A Literature Review and Directions for Future Research" (2022). ECIS 2022 Research-in-Progress Papers. 53.
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