Abstract
Managers understand the digital transformation, but do not always know how to apply it in their organisation, and how to manage the changes it introduces. Moreover, publications on the sub-ject of the digital transformation often focus on the assessment of the current position of an organ-isation, or on technological aspects. The question of “how” to support managers in the organisa-tional change remains open. This paper aims at analysing this gap by reviewing publications sug-gesting change models, including models mentioning steps or stages of transformation. Results show no publication has studied a business-wide transformation; most focus on a few subjects such as business model and processes. Furthermore, structured approaches to change manage-ment are suggested, which is little appropriate in a constantly changing environment. Finally, a few authors suggest the development of dynamic capabilities could provide basis for a successful transformation. We suggest that both structured methods and developing capabilities are neces-sary, but flexibility is required in the change management approach due to the uncertainty of the environment.
Recommended Citation
Bordeleau, Fanny-Ève and Felden, Carsten, (2019). "DIGITALLY TRANSFORMING ORGANISATIONS: A REVIEW OF CHANGE MODELS OF INDUSTRY 4.0". In Proceedings of the 27th European Conference on Information Systems (ECIS), Stockholm & Uppsala, Sweden, June 8-14, 2019. ISBN 978-1-7336325-0-8 Research Papers.
https://aisel.aisnet.org/ecis2019_rp/49