Abstract
Individuals can improve their task performance by using information and communications technology (ICT). However, individuals who use ICT may also suffer from negative outcomes, such as burn-out and anxiety, which lead to poorer performance and well-being. While researchers have studied the positive outcomes of ICT use in the aggregate, the same has not been done for negative outcomes. This study uses a meta-analysis to examine the relationship between ICT use and negative outcomes, and the influence of job autonomy, or the level of discretion an individual has in conducting his/her job, on ICT use and the negative outcomes of ICT use. Job autonomy is relevant because a higher level of job autonomy allows individuals to decide how, how often, and when they will use ICT for their work. Doing so will enable them to realize the positive and negative impacts of the different technologies and thus, choose the ones that lead to the optimal level of trade-offs for them-selves. The results of the meta-analysis revealed that autonomy and job control were positively associated with ICT use and diminished the negative impacts of ICT use.
Recommended Citation
Karimikia, Hadi and Singh, Harminder, (2019). "A META-ANALYSIS OF THE NEGATIVE OUTCOMES OF ICT USE AT WORK, INCORPORATING THE ROLE OF JOB AUTONOMY". In Proceedings of the 27th European Conference on Information Systems (ECIS), Stockholm & Uppsala, Sweden, June 8-14, 2019. ISBN 978-1-7336325-0-8 Research Papers.
https://aisel.aisnet.org/ecis2019_rp/120