Abstract
Despite extensive research, the degree to which organizations are successful in creating strategic advantage with ERP systems, and the factors that distinguish successful and unsuccessful ERP implementations are still equivocal. Using a lens of the Resource-Based View of the firm, and following studies that suggest that IT become valuable over time when they interact with other organizational resources and capabilities, we hypothesize that the creation of the intellectual capital (IC) that can lead to strategic advantage is related to the scope of ERP implementation. We examine how ERP implementation can be used to create IC, moderated by the presence of organizational learning capability (OLC). We find clear relationships between OLC and IC, and between ERP implementation scope and IC, and ambiguous moderating effects from OLC.
Recommended Citation
Nguyen, Quang; Tate, Mary; Calvert, Philip; and Aubert, Benoit, (2017). "INTELLECTUAL CAPITAL, ORGANIZATIONAL LEARNING CAPABILITY, AND ERP IMPLEMENTATION FOR STRA-TEGIC BENEFIT". In Proceedings of the 25th European Conference on Information Systems (ECIS), Guimarães, Portugal, June 5-10, 2017 (pp. -). ISBN 978-989-20-7655-3 Research Papers.
https://aisel.aisnet.org/ecis2017_rp/21