Abstract
Despite the relatively recent emergence of the Unified Theory of Acceptance and Use of Technology (UTAUT), the originating article has already been cited by a large number of studies, and hence it appears to have become a popular theoretical choice within the field of information system (IS)/information technology (IT) adoption and diffusion. However, as yet there have been no attempts to analyse the reasons for citing the originating article. Such a systematic review of citations may inform researchers and guide appropriate future use of the theory. This paper therefore presents the results of a systematic review of 450 citations of the originating article in an attempt to better understand the reasons for citation, use and adaptations of the theory. Findings revealed that although a large number of studies have cited the originating article since its appearance, only 43 actually utilised the theory or its constructs in their empirical research for examining IS/IT related issues. This chapter also classifies and discusses these citations and explores the limitations of UTAUT use in existing research.
Recommended Citation
Williams, Michael; Rana, Nripendra; Dwivedi, Yogesh; and Lal, Banita, "IS UTAUT REALLY USED OR JUST CITED FOR THE SAKE OF IT? A SYSTEMATIC REVIEW OF CITATIONS OF UTAUT’s ORIGINATING ARTICLE" (2011). ECIS 2011 Proceedings. 231.
https://aisel.aisnet.org/ecis2011/231