Abstract

This paper discusses the Akshaya E-Government project. The paper uses general concepts borrowed
from actor network theory to discuss the ongoing negotiation that shapes E-Government projects. We
aim at shedding light on the importance of the dynamic interactions that shape the impact of ICT on
government polices. In particular, we show that the nature of the service delivered and the socioeconomical
development supported by the project are constantly shaped by the negotiation that occurs
among the different actors involved and the consequent changes the project itself experiences. We
therefore suggest to study e-Government in its making and not as results of planned action and
sequential evolutionary phases.

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