Abstract

The discourse about the inevitability/ubiquity of information technology (IT) transforming the globalizing workforce is developmentally and managerially one sided. Much of the rhetoric involved infers, on the one hand, libertarian, putatively democratic and innovative communicative capacities. On the other hand, managerial imperatives continue to invoke control and re-engineering impulses that flow from the deliberate (ab)use of IT in effecting "least cost" strategies. Little is said about what technology can do to one! This paper outlines major work-related challenges that management will be forced to contend with and what the one-sided published literature on the impact of IT on actors in coercive workplaces will have to acknowledge.

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