E-services will change the future of business as well as private relationships. The rearrangement of value chains, new competitive arenas and the growing necessity and interest in overtaking public responsibility by citizens and private enterprises will lead us to new challenges in creating learning organisations and knowledge infrastructures. Precondition for a sustainable model of learning administration is to establish a dynamic environment for creating, sharing and using knowledge. The Knowledge Community Concept can be used as a framework for enabling the learning administration.
Bullinger, Hans-Jorg; Brettreich-Teichmann, Werner; and Wiedmann, Gudrun, "The Learning Administration - Shaping Change and Taking Off Into the Future" (2000). ECIS 2000 Proceedings. 158.