Abstract

In this paper, quality is examined from three dimensions design, conformance, and performance. However, the primary focus is on the performance quality of distance education. Previous works have mostly focused on the design and conformance quality. This research is proposing that the true measure of distance education or e-learning should be on the performance quality. This is more important if the distance learning is global in nature. One key finding from the pilot study reveals that local application of the knowledge gained from distance education is the key to career advancement.

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