Abstract

Libraries are vital for supporting the socio-economic development of a country. The developments in Artificial Intelligence (AI) and technologies, come as a gateway to improve library services in Cameroon and in its way support the Country to achieve emergence by 2035. This research focuses on the use of technologies, particularly the adoption and application of AI and machine learning in Libraries in Cameroon. The research objective set to guide the study was how the use of technologies and the application of AI could be utilized to effectively improve library operations, particularly in organization knowledge. Using Scopus analysis, we provided answers to the research questions. The research design was qualitative –both document and content analysis were primary sources for data collection. Literature was viewed in terms of empirical peer-review studies on AI and knowledge organization. The study presents a panoramic view of technologies used in different libraries, as well as the state of libraries in Cameroon, vis a vis technological advancement, Knowledge organization, AI awareness, and its transformative capabilities in improving library operations. The study proposes different AI technologies to be used to support knowledge organization systems. The study recommends amongst others that libraries in Cameroon should quickly adopt the application and use of Artificial Intelligence to improve library services, particularly knowledge organization systems and representation. However, the need for staff training, acquisition, infrastructure, governance, and policy remain major hindrances.

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