Process-Oriented CRM Enabled by Component-Based Workflow Technology

Authors

Olivera Marjanovic, School of Information Systems, Technology and Management, University of New South Wales, Sydney

Recommended Citation

Marjanovic, Olivera, "Process-Oriented CRM Enabled by Component-Based Workflow Technology" (2005). BLED 2005 Proceedings. 41.
https://aisel.aisnet.org/bled2005/41