Customer Service and Network Completeness

Authors

M. Kathryn Brohman, Department of MIS, University of Georgia
A. Parasuraman, Coral Gables Campus, University of Miami
Gabriele Piccoli, School of Hotel Administration, Cornell University

Recommended Citation

Brohman, M. Kathryn; Parasuraman, A.; and Piccoli, Gabriele, "Customer Service and Network Completeness" (2002). BLED 2002 Proceedings. 11.
https://aisel.aisnet.org/bled2002/11