Context-Aware Business Process Managemen

Authors

Jan vom Brocke, University of LiechtensteinFollow
Marie-Sophie Baier, Project Group Business & Information Systems Engineering of the Fraunhofer FITFollow
Theresa SchmiedelFollow
Katharina Stelzl, University of BayreuthFollow
Maximilian Röglinger, Research Center FIM, University of BayreuthFollow
Charlotte WehkingFollow

Document Type

Research Paper

Abstract

Context awareness is essential for successful business process management (BPM). So far, research has covered relevant BPM context factors and context-aware process design, but little is known about how to assess and select BPM methods in a context-aware manner. As BPM methods are involved in all stages of the BPM lifecycle, it is key to apply appropriate methods to efficiently use organizational resources. Following the design science paradigm, the study at hand addresses this gap by developing and evaluating the Context-Aware BPM Method Assessment and Selection (CAMAS) Method. This method assists method engineers in assessing in which contexts their BPM methods can be applied and method users in selecting appropriate BPM methods for given contexts. The findings of this study call for more context awareness in BPM method design and for a stronger focus on explorative BPM. They also provide insights into the status quo of existing BPM methods.

Recommended Citation

vom Brocke, Jan; Baier, Marie-Sophie; Schmiedel, Theresa; Stelzl, Katharina; Röglinger, Maximilian; and Wehking, Charlotte (2021) "Context-Aware Business Process Managemen," Business & Information Systems Engineering: Vol. 63: Iss. 5, 533-550.
Available at: https://aisel.aisnet.org/bise/vol63/iss5/5