Seven Paradoxes of Business Process Management in a Hyper-Connected World

Authors

Daniel BeverungenFollow
Joos Buijs, Eindhoven University of TechnologyFollow
Jörg Becker, University MuensterFollow
Claudio Di Ciccio, Sapienza Universita` di RomaFollow
Wil M. P. van der Aalst, RWTH Aachen, GermanyFollow
Christian Bartelheimer, Updated - AISFollow
Jan vom Brocke, University of LiechtensteinFollow
Marco Comuzzi, Ulsan National Institute of Science and TechnologyFollow
Karsten Kraume, University of MünsterFollow
Henrik Leopold, Vienna University of Economics and BusinessFollow
Martin Matzner, University of Erlangen-Nürnberg, Digital Industrial Service SystemsFollow
Jan Mendling, Vienna University of Economics and BusinessFollow
Nadine Ogonek, University of MünsterFollow
Till PostFollow
M. ResinasFollow
Kate Revoredo, Vienna University of Economics and BusinessFollow
Adela Del Rio OrtegaFollow
Marcello La Rosa, The University of MelbourneFollow
Flavia Maria Santoro, Flavia Maria SantoroFollow
Andreas Rogge-Solti, Vienna University of Economics and Business, ViennaFollow
Minseok Song, POSTECH (Pohang University of Science and TechnologyFollow
Armin Stein, University of MuensterFollow
Matthias Stierle, Updated - AISFollow
Verena Wolf, Paderborn University, Department WirtschaftsinformatikFollow

Document Type

Research Note

Abstract

Business Process Management is a boundary-spanning discipline that aligns operational capabilities and technology to design and manage business processes. The Digital Transformation has enabled human actors, information systems, and smart products to interact with each other via multiple digital channels. The emergence of this hyper-connected world greatly leverages the prospects of business processes – but also boosts their complexity to a new level. We need to discuss how the BPM discipline can find new ways for identifying, analyzing, designing, implementing, executing, and monitoring business processes. In this research note, selected transformative trends are explored and their impact on current theories and IT artifacts in the BPM discipline is discussed to stimulate transformative thinking and prospective research in this field.

Recommended Citation

Beverungen, Daniel; Buijs, Joos; Becker, Jörg; Di Ciccio, Claudio; van der Aalst, Wil M. P.; Bartelheimer, Christian; vom Brocke, Jan; Comuzzi, Marco; Kraume, Karsten; Leopold, Henrik; Matzner, Martin; Mendling, Jan; Ogonek, Nadine; Post, Till; Resinas, M.; Revoredo, Kate; Del Rio Ortega, Adela; La Rosa, Marcello; Santoro, Flavia Maria; Rogge-Solti, Andreas; Song, Minseok; Stein, Armin; Stierle, Matthias; and Wolf, Verena (2021) "Seven Paradoxes of Business Process Management in a Hyper-Connected World," Business & Information Systems Engineering: Vol. 63: Iss. 2, 145-156.
Available at: https://aisel.aisnet.org/bise/vol63/iss2/6