The goal of the Virtual Communities and Collaboration track is to disseminate research and extend our knowledge of how collaboration manifests in virtual communities. Virtual communities constitute groups of individuals who interact and pursue mutual goals within computer-mediated environments. Due to their pervasiveness across digital spaces, ranging from crowd platforms to social media to virtual worlds, organizations are harnessing the collective wisdom of virtual communities to improve business processes and bolster firm performance. Consequently, there is a pressing need for researchers and practitioners to address cognitive, behavioral, social, and technical issues in such virtual collaborative environments. Research areas range from design issues in collaborative environments to the sense of community and engagement in virtual communities, as well as the impact of virtual communities and collaboration in multiple domains. This track aims to solicit contributions from a range of ontological and epistemological perspectives to not only deepen our understanding of virtual communities and collaboration but also enhance the theoretical foundation for research, share insightful empirical findings related to these venues, and provide guidance to practitioners.

Track Chairs
Tom Meservy, Brigham Young University, tmeservy@gmail.com
Langtao Chen, The University of Tulsa, langtao-chen@utulsa.edu
Fiona Nah, Singapore Management University, fionanah@smu.edu.sg
Chee-Wee Tan, Hong Kong Polytechnic University, chee-wee.tan@polyu.edu.hk

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Schedule
2026
Saturday, August 15th
12:00 AM

From Conflict to Well-Being: A Two-Wave Study of Coping Resources in Virtual Collaboration

Chen-Yu Tsai, Chang Gung University
Gen-Yih Liao, Chang Gung University

12:00 AM

12:00 AM

Tactile, Taste, and Aroma in Pixels: Eliciting Multi-Sensory Imagery Through Videos

Shijie Min, The Hong Kong Polytechnic University
Yijing Li, The Hong Kong Polytechnic University
Flora F. Gu, The Hong Kong Polytechnic University
Kai Lim, The Hong Kong Polytechnic University

12:00 AM

12:00 AM

The Dark Side of Ephemeral Trust: A Process Model of KOL-led Exploitation and Community Fission in Cryptocurrency Spaces

Chih-Cheng Lin, Shih-Chien University
Hsiu-Yu Hung, National Taipei University

12:00 AM

12:00 AM

The Puzzle Effect: How Difficulty Dimensions Shape Engagement in Professional Knowledge Communities

Yupei Hu, University of Pittsburgh
Priyanga Gunarathne, University of Pittsburgh
Narayan Ramasubbu, University of Pittsburgh

12:00 AM

12:00 AM

Toxicity as a Threat Multiplier in Open Source Projects: Longitudinal Evidence on Conditional Resilience and Governance Limits

Munsif Sokiyna, The University of Alabama
Pratyush Sharma, The University of Alabama

12:00 AM